Terms of Service

Last updated: January 1, 2025


Definitions

Definitions. Service refers to the Upskalor AI voice platform, automated systems, dashboards, and custom calling integrations. You or Your refers to any visitor or enterprise user accessing our services.

Description of Service

Description of Service. Upskalor provides advanced AI-powered voice automation solutions, conversational workflows, and telephony synthesis modules designed to assist business communications.

Acceptance of Terms

Acceptance of Terms. By accessing or executing code on the Upskalor platform, you agree to be bound by these Terms. If you do not agree, you are prohibited from utilizing our platform.

User Responsibilities

User Responsibilities. You agree to utilize the calling platform in full compliance with all relevant international and regional telecommunication laws and caller consent regulations.

Privacy

Privacy. We process user account data and metadata in strict alignment with our Privacy Policy. All voice call data and transcripts are encrypted in transit and at rest.

Payments

Payments. Usage charges, subscription packages, and minute rates are billed monthly. All payments are non-refundable and processed securely through our gateway integrations.

Intellectual Property

Intellectual Property. All AI products, AI workflows, prompts, documentation, brand assets, and software remain the intellectual property of Upskalor Technologies LLP.

Prohibited Uses

Prohibited Uses. You are prohibited from using our services to conduct spam calls, spread malicious speech, bypass security authentications, or engage in automated fraud.

Termination

Termination. We reserve the right to suspend or terminate your account access immediately, without prior notice, for terms violations, non-payment, or illegal usage patterns.

Disclaimer

Disclaimer. The platform services are provided on an as is and as available basis. Upskalor Technologies LLP makes no warranties regarding the uptime, latency, or response accuracy of AI agents.

Limitation of Liability

Limitation of Liability. Upskalor Technologies LLP shall not be held liable for any indirect, special, or consequential damages resulting from system drops, database desyncs, or calling interruptions.

Changes to Terms

Changes to Terms. We reserve the right to modify these Terms of Service at any time. Continued usage of our services following terms updates constitutes your acceptance of the new terms.

Contact Information

Contact Information. For formal notices, terms inquiries, or custom service agreements, please contact the Upskalor administration team using our contacts listed below.

Questions?

If you have any questions regarding these Terms, please contact Upskalor Technologies LLP.